The South Bend Clinic

  • Accts Receivable Rep

    Location US-IN-South Bend
    Location : Name Commerce Center
    Business Office
    Monday-Friday 8:00 AM-5:00 PM
    1.0 (80 Hours)
  • Job Description

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    POSITION: Accounts Receivable Representative


    POSITION SUMMARY: This position is responsible for processing daily posting functions of insurance and patient payments and payer denials.



    1. Performs daily insurance payment batching and verifies totals to the billing system utilizing the payer’s electronic files and website.
    2. Processes daily lock box patient payments with electronic file from Bank and website.
    3. Applies accurate contract discounts and deductibles to Patient Accounts.
    4. Contacts insurance companies or clients regarding payment posting issues.
    5. Updates accurate patient demographic and insurance billing information and makes necessary system corrections to the account.
    6. Recognizes overpayments and provides proper documentation to Accounts Payable for refunds or posting.
    7. Sets up and maintains files and record systems to support postings.
    8. Trains other personnel to function as backup in Accounts Receivable procedures.
    9. Uses tact and sensitivity in communicating effectively and respectfully with clients, families, co-workers, and all others by practicing established Customer Service Standards.
    10. Provides for maintenance of confidentiality of client records and communications to meet HIPAA requirements.
    11. Maintains the values and philosophy of the Clinic’s mission statement.
    12. Recommends quality and/or process improvement initiatives in order to more effectively and efficiently perform the job functions of this position.
    13. Identifies, sorts and date stamps incoming mail for proper distribution.
    14. Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
    15. Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
    16. Performs other duties as assigned when appropriate.
    17. Adheres to HIPAA guidelines set forth in Clinic policies and procedures.




    High school diploma or equivalent required.


    Knowledge, Skills, and Abilities:

    Previous experience in accounts receivable in a health care setting is required. Must possess strong analytical skills.Computer skills and accurate typing required. Position requires: a) ability to perform simple mathematical equations and familiarity with Excel spreadsheet program; b) ability to use 10 key calculators proficiently; c) excellent verbal and written communication skills.


    Special Demands/Requirements:



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