South Bend Clinic University is a paid training program designed for new Medical Assistants who have completed a medical education program. The purpose of the program is to prepare new grads to be successful Medical Assistants at The South Bend Clinic. You will receive a combination of classroom and hands on instruction. SBCU is a full time intensive training program that lasts 6 weeks. You will be in training between 35 – 40 hours per week in accordance with the training schedule put forth by the Clinical Quality Educator. You will be expected to attend the program Monday through Friday 8am – 5pm. Excellent attendance is imperative! Call offs and tardiness will result in removal of the program.
The South Bend Clinic University participants are expected to exhibit professional behavior at all times. The employer/employee relationship should be based on trust and respect. The following behaviors, although not all inclusive, are considered unprofessional and will result in removal from SBCU: inappropriate interactions with patients, employees or physicians, unsatisfactory performance, insubordination, violating Clinic policies and practices, theft, fighting or threats and use of foul or abusive language.
To ensure success in SBCU, excellent attendance is imperative. Participants are expected to attend every session as scheduled by the Clinical Quality Educator. Therefore, absences and tardiness will result in the participant's removal from SBCU unless it is deemed an extreme extenuating circumstance.
- Participants are expected to fully and actively engage in all aspects of SBCU activities and learning opportunities.
- Participants must satisfy the minimum competency standards for assessments, tests, and hands on demonstration as defined by the Clinical Quality Educator.